Wyndham Kingston Jamaica - Kingston

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i enjoyed my stay thoroughly and intend to go back next month.the pool area looks amazing at night and i give kudos to the staff,especially the ones who work the restaurant and bar.its the hospitality business and they have that concept just right

We stayed for one night each time on our journey to and from Montego Bay. Although our stay was short, it was comfortable. Rooms were clean and front desk staff was very helpful. Breakfast at the Green Market was adequate. Unfortunately time was not on our side and we could not enjoy the other facilities.

This hotel is centrally located. The staff are most friendly, helpful and courteous. They respond to requests in a very timely manner. The only downside is the rooms need to be upgraded, carpet, television, bathroom, etc. This should be done ASAP.

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i would love to stay there anytime again i had a wonderful time its was great

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I was a regular visitor to this hotel when it was under Hilton ownership. At some point over the last four or five year, Wyndham took over and, apparently, thought it did not require any investment. It was already tired when in Hilton hands, now it has lost even the Hilton cosmetic niceties. Unless you're in the tower block (old Hilton executive rooms), […] you're exposing yourself to the lifestyle of your neighbour. Thin walls and a locked passage door ensure you'll know what he, she or they are up to in intimate detail. I was not too fussed by the cockroach in my bathroom. But, I made the unfortunate choice of searching under my be for an errant coin. Plastic bags, a condom package and a olive pit ensured that I searched no further. There are few business hotels of any merit in Kingston. This is another that drops off my list. Przeczytaj więcej

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My Wife and I enjoyed our stay the staff was amazing the parking was free,the location was easy access to great shopping and Emancipation Park just across the street for those beautiful evening walk.

After a long wait at the front desk we were checked in. Get to the room and it is completely dirty - bed sheets/towels on the floor. A complete disaster. They shuffle us down the hall to another room. We got room service and were told it would be 30 min. Then they called back 40 min later and said it would a little longer. About 20 - 30 min later they […] finally brought our meal. The meal was just ok and not worth the prices. The prices on the menu are in US dollars and the bill came in Jamaican dollars.... hummm. Shortly after we checked in my husband tried to exchange money at the front desk and they told him his name was not on the room and that I was the only one who could exchange money. We were just at the desk maybe 15 min earlier where the lady clearly saw my husband and when I went to exchange the money she apologized and said she made a mistake and his name was on the room. Unorganized??? They have cups for tea and coffee in the room and our were visibly dirty. I wanted tea, but there was no way I would drink out of those dirty cups. In short, stay somewhere else!!! Przeczytaj więcej

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my stay at the wyndham hotel was ok if your not fussy.Some of the staff were not pleasant at all bearly get a smile from them no goodmorning how are you nothing unless your tipping them.The refrigerator did not work they had to change it twice.the microwave didnt work had to change that also,but inform me when and why i was not getting one right away.On […] the third day the bath tub were clogged up had to call front desk took them forever to fix the problem.For that price i would've thought i would have a pleasant stay.The room need to be renovated.the carpet is dirty and musty,and the furniture need to be rid off.On my floor which is the 8th floor, they were painting omg i couldnt breath because of the smell of the paint that was coming through,didnt want to be a nuisance so i didnt complain,i just let it go.The area is great everything is walking distance which is fabulous.I wouldnt go back. Przeczytaj więcej

workers are very helpful and frindley very clean hotel food is very good. i would recomend.

I loved it again,i had a good time!I will be back in the future!

Perfect spot ("fi a yardy who just wa'an stay outa di mix.")If you're heading home and you just want to relax away from frenemies, then it's all you need. The restaurant was a bit over priced, especially since some items are lacking in authenticity, but there are local spots close by, like Scothie's or Sweetwood. If you want true jerk tho, just check […] out di man dem in front a Quad. There are 4 nite clubs to choose from, if you feel like dancing, and ladies if you forgot to pack something sexy, they have a shop in the lobby where I'm sure you'll find something.. If you crave a patty, Juici and Tastee are right up the block, if you need cash and your a BOA customer, they have affiliation with Nova Scotia and they're right up the street as well. As for the hotel itself, it was a bit run down, it's lacking in consistency as some rooms have upgrades while others don't. The internet sucks and you don't get a fridge or microwave unless you ask, and you're not told about it, so you don't know to ask (HMPH!!!) I had a few distasteful incidents, However LYNDA at the front desk and GREGORY the telecommunications Supervisor both rectified my issues and made my stay quite pleasant. If they're not gonna make the necessary upgrades then they'd be smart to lower the rates a bit. All in all, I would definetly go back. If all you want is to lay about the pool, go walking or just plain vegging, it the perfect spot, great view of the city from the rooms. I'll be referring to all my acqaintances and will be taking my husband on our next "getaway." Przeczytaj więcej

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We were extremely disappointed with the conditions of the room being executive suite.

HOTEL NEEDS RENOVATION

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The Hotel is central in new Kingston. The staff were very helpful and the hotel clean with all amenities in a very safe location

Overall my stay was ok. The room I was in needed upgrades, ie; TV was not flat screen, and 19" only, and did not work, and cable was also not working right. The iron did work and I had to get a new one. Hotel wing just needed overall upgrades for the money spent. It was like staying at a Days Inn, or Red Roof inn. They are ok, but not for the money […] they charge for the room. Przeczytaj więcej

Service at front desk, housekeeping, and Terrace Cafe were outstanding. Room was clean, although the hotel is aging. Pool was clean and suitable for swimming laps, especially early in the morning. Pool Bar is good for informal dinner. Highway noise on the front-side was very loud on Friday night and kept me awake most of the night.

The staffs are great and helpful, however the hotel manager need to have a rate for the JUTA transportation, they are a rip off. The room service prices are reasonable but pay attention to your bill. We did not realize that the tips were already included in the bill and we gave the waiter tips again. There is a supermarket within walking distance of […] the hotel that you can also get your alcohol very reasonable. Przeczytaj więcej

We booked this hotel after Aeroplan arbitrarily added an extra day to our flight itinery and our resort was unable to accomodate an extention at reasonable cost. We were somewhat apprehensive about staying overnight in Kingston, given what we know about recent drug-related unrest and the City's overall crime rates. However, the hotel is situated in […] the business district and was a pleasant oasis in which to spend our last moments in Jamaica. Our room was spacious, nicely appointed and clean. The food... both from the restaurant we had breakfast in and from room service was reasonably priced, tasty and well prepared. The poolside ambiance was very nice, especially after dark. The festive lighting in the evening was very nice & we appreciated the presence of hotel security. We did venture out and stroll the neighbourhood during the first afternoon. We were hungry and wanted to find a quick bite of authentic fast-food cuisine. So we bypassed the KFC, Pizza Hut and Burger King... choosing, instead, to visit the local Juicey Patties. It was yummy and we were not disappointed! While we were approached by some street "vendors" on route, we did not feel unsafe but remained mindful not to venture too far from our lodgings. The only negatives we really had about this hotel were: - The rooms had no fridge... not so good when you have leftover pizza from Room Service. - The staff at the Pool-side Bar seemed much less attentive of serving the white guests vs. the black guests. (As skin colour or ethnicity is really a non-issue for most Canadians, we found this both an interesting yet sad reflection on what appears to be a racial divide within Jamaican culture.) We would certainly recommend a stay at this hotel for anyone who travels to Kingston. Przeczytaj więcej

Nice hotel and service!Would visit again in the future!

Comfortable stay; excellent location. Would stay there again.

Old hotel, taken over - hope Wyndham refurbishes it soon. Otherwise good service and nice cafe shop

This Hotel was a Hilton for a long time. I suspect that Hilton tired of the run down conditions and abandoned ship. There have been no updates to the rooms for 25 years. i know becuase i have been staying there for that long. the layout of the rooms is not condusive to working. But it is a secure facility in New Kingston and much less expensive then […] its competition. And the pool areas is nice. Przeczytaj więcej

The hotel rooms are not in good conditions. They should renovate the rooms and the whole hotel.

I really enjoyed my trip to Kingston. The hotel was fine but could use some updating. The front desk staff were very nice. My beef is with the pool bar. You really have to make a stink before you get any service. Of course after you walk up to the bar and place your order then the guy comes over 3 times to ask if you need anything. My last dinner there […] was awful, they waited 40 minutes to tell me that they did not have jerk chicken -- then when I asked them to quickly make me the marlin quesadilla -- it came out raw. Yeah mon -- there is a problem. Przeczytaj więcej

Overall, I enjoyed my stay, The nightly activities were awesome since all you need to do is go downstairs, especially on a friday and enjoy a fun filled evening of karaoke. However...each room should be equiped with a refrigerator and a safety deposit box. Thank you Orlando and Mesha....your customer service was exceptional!

Definitely, not your typical Wyndham.

Everyone was very courteous, great view from pool side room, great pool, nice outdoor bar near the pool that served food until midnight, breakfast buffet was very good but about $20 USD. There was also a workout room, but I did not use it, and instead went running in Emancipation Park which was only one block away. There is also a couple restaurants […] near by, as well as a grocery store. Locals were very friendly, and I never felt unsafe at all. The police station is also only one block away. Overall great stay, and I would return. Przeczytaj więcej

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Our stay was short but very enjoyable. The staff were courteous and attentive and the hotel amenities were great. Great location. I would definitely stay here again.

The location on Knoxsford Blvd. is the best. It felt completely safe; lots of places to walk to.The staff at the hotel was great; they were very helpful, and patience . My stay was wonderful despite the fact that I was in Kingston for a funeral. I especially appreciated the loaner cellphone.

the only bad experience for us was the parking arrangement.we had our own car,and everytime we came back to the hotel the spaces were blocked off with cones and someone would come wanting to know if we were guests and we would tell them yes,then they wanted to see room keys which we showed them,then we had to get out of the car and move the cone in […] order to park.We paid lots of money for our stay and I dont think we should have to go through that everytime,just to park our car.I thought that was harrassment,and I made sure to tell them at the front desk when we were checking out. Przeczytaj więcej

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This hotel was slightly less expensive than the neighboring proerties but it is poorly maintained. The carpet was dirty and the bathroom looked like it had not been remodled in 20 years. The 2 dollar showerhead in my room definitely did not do the job. This used to be a Hilton property and as a frequent Hilton patron, I can confidently say that it does […] not meet the Hilton standard. That said the staff is very friendly and helpful. Not a bad stay, but their rooms could definitely stand a little updating. Przeczytaj więcej

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hotel is nice & memorable.room service is good.staff is very kind

The Kingston Hilton is conveniently located in New Kingston area. Providing reasonable access to restruants, major businesses, financial and entertainment activities of Kingston, Jamaica.

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El personal es muy amable y servicial! lo mejor del hotel. Buen aire acondicionado. El resto del hotel ya se le ven los anios, desde puertas de elevadores repintadas con spray, cuartos cansados, etc

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The hotell is just fine, but as a tourist, kingston was very limited. I guess it would be good for meting/ conferences and if your just gonna stay in the hotelgrounds the entire time. As a tourist the hotel bell man referred us to a driver, witch was a "good man". They also did not want us to go outside grounds after dark. A afternoon we walked alone […] to a restaurant just up the road, a bellman checked that we had arrived ok,. Ergo hotel service is good, but you need local guide/driver everywhere els i kingston. Przeczytaj więcej

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