Hotel Arts - Calgary

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Overall everything was excellent. My only complaint is that we have to pay for local calls and wireless Internet, which is usually free at other hotels.

This was a nice hotel in downtown Calgary. It is a very European style hotel with rooms on the small side (I had a 2 queen room). Staff was very friendly and accommodating. Downside was getting a taxi as the hotel is a couple of blocks out of way of the main core and not near a +15. So there was usually a lineup of people in the morning and the hotel […] doesn't have enough juice to get them sent quickly. TV was decent (full Shaw linueup of channels) and food in hotel was fine. Internet was expensive ($10.95/device/day) but did work well enough to pick up email and browse web. The in-hotel restaurant is somewhat limited but there are a few local places in close walking distance, even in the winter. Przeczytaj więcej

I was disappointed to be told when we arrived that there were no ice machines in the hotel and that we would have to call the front desk. As we were leaving to check out, we located one on our floor. perhapps all staff should be informed of the hotels amenities. It also took 2 hours to receive the requested ice. The vending machine was not working and […] no one at the desk seemed to know how to handle that situation. Overall very disappointed in the hotel. bathtub was unsightly to look at as well. Przeczytaj więcej

Great room, SUPER clean and very comfortable. Pet Friendly! Nice staff and BEAUTIFUL decor. Must go back!

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The only thing that was somewhat disappointing was the lighting in the room. I found it very dark. The bathroom & shower area was incredible. Love the seat in the shower.

Unless you stay in a higher level of the hotel facing the pool , I was stuck at level 2 with no view , dirty , dusty and looking at the hood fan and makeup air unit , disappointed

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It was my first stay at Hotel Arts and I will stay there again. The location was excellent and the service great. The shuttle bus to the airport. arranged by the hotel, was a big savings and much appreciated.

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Neat hotel although some of the amenities have to be questioned such as no safe in the room. The room was not as cleean as i would like it to be as the counter top next to the coffee maker was very sticky. The staff is good and as i have stayed there before there must be some reason for going back.

Acccess to great gym, resturants and down-town.

The hotel is lovely, the room so comfortable and clean, but being charged for wifi was a problem, when other, cheaper hotels do it as a courtesy. Also, our agency board members were given a rough time on check out, asked to pay for their own rooms when an arrangement had been made previously to have the rooms billed to the organizer's card. A bit more […] information and training to your front desk staff would be helpful. THe business centre was expensive and under stocked for our needs, and we were going to be charged a large fee for 1/2 an hour of wifi service in one of our workshops. THe food was fantastic, but I don't know the price as I was not the organizer. the separater walls in the conference rooms are grubby from hand marks from take-down and set up. kind of gross for such a high end feeling hotel! The lobby is gorgeous, wonderful decorating, Przeczytaj więcej

Could have the ceilings repainted, looks like might need a bit of a facelift

Very pleased with hotel. Service was excellent and the location was very convenient. The room itself was comfortable with trendy decor. Bed/linens/pillows were clean and comfortable. Only complaint was the lighting was very dark in the room with only two desk lamps and no overhead lighting. Toiletries were AVEDA products which was a nice touch. Overall, […] very pleased. Przeczytaj więcej

The rooms were small, overpriced and not the cleanest I've been in. I had to ask for a bed sheet to put over the chair in my room so I could even sit on it. As little time as possible was spent in my room as they are not friendly with those who have any allergies to dust.

We had stayed at the Hotel Arts previously and liked it so much we didn't look anywhere else for our next trip to Calgary. Our trip this time wasn't as fabulous as the first. The room was just as lovely upon arrival, but our neighbours were very, very noisy.....they partied in their room, came back in the wee hours of the morning, and engaged in a lovers' […] spat. We could hear everything. Not for a very restful sleep. On the 2nd night, we did call down to the front desk, and I think they spoke to the guests next door. The 2nd night of our stay we also returned to the room and nothing had been cleaned. While we don't like our towels and sheets changed every day, we do appreciate coming back to a made bed and a wiped down bathroom area. Nonetheless, we'll likely stay again, but only if we get a great rate. Przeczytaj więcej

Booked a one night stay for business purposes, the hotel was recommended as being a hip and trendy place to stay. We did not arrive till late evening and were offered an upgrade to a king suite with a queen pull out but we declined. I think our original room had been allocated elsewhere as I had booked a luxury room and the receptionist struggled to […] find us a suitable room. Eventually we did get a city view room overlooking the pool but on inspection of the room we are quite amused at how the decor and interior was finished. Our room door was the worst fitted i had ever seen with a huge gap at one end and a very wonky fit the other. The marbled tiling was either not professionally finished or the materials used were substandard and a large proportion we very chipped or broken, giving the overall feel of shabbiness to the room. The room was very dark and we could hear everything going on outside our room throughout the night. The beds and bedding were comfortbale but with the noise outside we did not have a good nights sleep. Breakfast was OK, good choice of buffet foods, the scrambled eggs had been very overcooked but otherwise all else was edible. We asked for water with our breakfast and we had to return it as it was served in dirty glasses, no fuss was made and clean ones were returned. Check-out was smooth, housekeeping were quick in on our departure and the car park key deposit box was full and had not been emptied with the morning departures. This review should not be a relection of the staff as they were efficient, professional and very polite. I have stated that I would not recommend the hotel as the general price is not comparable to other 31/2 star hotels in the city. We did get our room at a good price but would have very upset if we had been paying the rack rate. Przeczytaj więcej

A '' Mr. Mike's '' concept. The steak (the room) sound cheap but by the time you add the potato (parking) and vegetables (internet), it costs the same as a steak at a better restaurant.

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Parking was a little awkward with key card access in and out. City street tearup is one of the seasonal challenges that didn't help. Not the hotels fault- just added to the awkwardness Close to a lot of amenities- downtown and Inglewood

It was nice that a hotel of this caliber takes pets. The hotel was close to where we had an appointment and some shopping. It was clean and the service was great. The price was reasonable but unfortunately we had to pay for wireless Internet.

Hotel is in a good location. Beware of rooms facing the pool in summer. Loud DJ during the day and into the evening. Air conditioner is fairly noisy, and seemed maxed out, as the room could have been cooler. No fridge, and door lock had some issues (that were fixed). Room was clean and staff were friendly. Rates offered good value.

The hotel has a great lobby and pool area The room i stayed at was nice, but the ventilation system hummed all night and i got no sleep. Calling the front desk wasn't any help I wouldn't stay here again as there are much better alternatives close by.

What a great hotel. We had the best sleep ever and the rooms were modern yet affordable. Love the downtown area. We will come again!

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I don't know what the management of a so called 4 star hotel is thinking: we were on the 2nd floor an there was a party going on down below in the hote restaurant with the Hoity-toity name 'Saint Germain' till about 3 AM. I mean, I like to party - I used to be a DJ in my younger years - but when you've got a flight to catch the next day at 7 AM youre […] not really in partying mood. Anyway, the music was blasting so loud the walls were shaking and the mattress was vibrating. an absolue no-go for a 4 star hotel!! and the funny thing is, when i arrive i asked for a room on a high floor, and they were claiming (un an unfriendly manner) that alls was booked. so i didnt even have the possibility to chane. If your a 4 star hotel and know that youre having a party (i think it was a wedding) and you know the second floor is un-sleepable during party night -> then block these rooms for that night -> very poor management! In general: north amercan 4 stars are like swiss 3 stars, sorry bout that. Przeczytaj więcej

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This is my second time staying at Hotel Arts. Hotel room was in general nice with comfortable bed. The only complaint is that this time the room and bathroom is a bit small - smaller than the one I stayed in the first time.

Very nice hotel. Except for the area around the hotel is questionable at night.

I checked into my room at 11pm, walked into it to find A/C not working and room about 1000 degrees. Lobby staff informed me that they didn't have another room - but that they had been instructed to rent to room even though they were fully aware that air conditioning wasn't working. Switched hotels and will never go back.

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Friendly service, comfortable accommodation and, most importantly to me easy access to the city downtown and to a great Irish pub just across the street.

I loved the Hotel Arts!!! It is conveniently located, the room was spacious, modern, nicely decorated and there was a balcony with a nice view of the city!!!! In addition, there are two restaurants in the hotel, the one I chose for dinner had outdoor dining in the pool area!!! I wish I could have stayed at longer!!!!!

Great place to stay as long as the A/C works properly in your room!!

The room was exceedingly dark sending readers into uncomfortable positions just to see the page. The coffee maker was awkward and the coffee unpleasant. The bed was soft (for me causing some back discomfort).

I was in room 815 and the furniture was used, it is like if there has been water on the furniture and left marks on it. For the rest, it was perfect. Quietness in the room.

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Hotel Arts is fabulous, however, we booked this hotel for it's pool facilities and were extremely disappointed when we arrived at the hotel and found that the pool area was closed due to renovations without any notices that the pool area would be off limits during this time.

The Staff at this Hotel is AMAZING! Morgan in particular (GM, give this guy a raise). I travel a lot, and generally only stay in 4 star places or higher, but I knew the location, and decided to try it. The only reason they didnt get a perfect rating was that the entertainment options in the room were BAD. The TV didn't work properly (the staff went […] all out to fix the problems), and on the site it said that the rooms have a CD clock radio, so I didn't bring one. The only music options were either the 1992 clock radio, or to pay BIG bucks (get this...) to hear specific CDs for 120 minutes. Guys... tsk tsk All in all... I'll be back, but I'll bring iPod speakers. PS - If you are a cranky old fuddy duddy this Hotel will be too loud for you. You can tell that there are people having fun somewhere, and while I personally find that a great vibe, the Pheonix set may object. BTW I'm 48, so I'm not into annoyances either, but this was pleasant. The other issue I read complaints about was the parking. You need to be aware that not only is this abundant secure underground parking, but Calgary has some of the highest parking rates in North America and at $10/day it is about a THIRD of the market rate elsewhere in the city. Przeczytaj więcej

Great rooms and buffet breakfast at good value. Friendly staff and great restaurant!

We enjoyed our two days at this hotel and were very impressed with all of the staff we encountered. The room was lovely with a view of the downtown lights. The neighbourhood was a little noisy at night with the street activity going on, but we didn't lose sleep over it...wonderful bedding!