Omni Los Angeles Hotel at California Plaza - Los Angeles

I booked this hotel for five nights at the beginning of our trip to the USA, and then 1 night before we left. Serive at this hotel could not be faulted. All the staff were friendly and helpful, and went out of their way to make our stay as comfortable as possible. The rooms were spacious and clean, all the amenities that you'd expect was there. Location […] wise, it was literally across the road from the Disney Concert Hall, and a convience store was very close by. Unfortunately, as this hotel is in the Downtown LA area, it's probably more suited to business travel if you don't have a car. Having said that though, they do have a free hotel shuttle that will take you around, and there is a metro stop close by. Will defintately stay there again if we ever go back to LA Przeczytaj więcej

We enjoyed the staff, indoors and outside. The food and comfort was wonderful.

Hotel was great for our purpose, being close to Downtown La and the Staples centre. The hotel is much nicer on the inside than the outside, staff goes out of their way and nothing is a problem. Very nice stay, recommend.

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Clean and comfortable. Excellent service as always; everyone I dealt with was very helpful. The town car service in particular is a real plus.

The best - I've stayed all over the world in all kinds of hotels and this was by far the best in every way. Beautiful rooms, generous service, free use of the hotel car. Most luxury hotels nickel and dime you with the extras - here everything from a requested room refrigerator to free limo service within 3 miles of the hotel is gratis. Absolutely no […] complaints. Fun location with the Angel Flight and Grand Market an easy walk and lots of historic buildings. Przeczytaj więcej

The hotel is in the downtown area and so there's nothing around the area in the evening. There are no parking options other than valet parking so I thought $40 weekday rate was too steep. Waay too steep. You do have the unlimited in/out privileges but that means a few bucks each time you drop the car off and again a few bucks when you pick up the car […] so I end up spending another $50 each day on parking and tip. I think you should take that in to consideration. The only restaurant choice for dinner is Noe restaurant located inside the hotel and the food is good. It is Japanese fusion, expensive, and the portions are small. The portions are so small you walk away hungry unless you order several courses. The service was good and the food is tasty but I wasn't happy about eating there for two nights in a row. Our dinner for two came out to $90 and we don't drink. We also ate breakfast in their cafe. We came so late in the morning that the place was pretty empty and the wait staff was changing the table setting for lunch. In fact, one waiter was setting up the table right next to us. He was shaking and snapping the table cloth next to us, bebind us, all around us, sending puff of dust all around our food. Enough to settle white lint on my black pants. When I mentioned it to our waiter, he offered us 15% off of our check which was a nice gesture but i would have appreciated a dust free food over 15% any day. We were almost finished with breakfast anyways...The room was nice, clean, no frills. Bring bottled water with you, the ones in the room will cost you $6 a pop! There is no gift shop open late. Przeczytaj więcej

The rooms are ok, the baths are kind of dated and in need of maintenance (to make them cleaner and nicer). The swimming pool is TINY and not too clean. The real problem for me was the fact that the room was DUSTY. Dust on windows, carpets, furniture, you named. The room was never vacuumed nor dusted (and I am pretty sure that was the case well before […] we stayed there), so if you and your son are prone to dust allergies you will leave a NIGHTMARE. Przeczytaj więcej

Great hotel, room very comfortable. Bit out of the centre of the action but well worth the stay.

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We stay at the hotel for the convenience of going to the entertainment center. We LOVED it. We will stay at the hotel chain again in the future.

If you are in LA for the WD Concert Hall, Dorothy Chandler or MOCA this is the perfect locatin.

Never fails to be a pleasant experience. Always my first choice and a disappointment when it is unavailable. Good restaurant, downtown location, and great accommodations.

First night, loud and rowdy people next door, second night, starting at 2 am, they started moving furniture on the second floor- restaraunts and lbar area. When we called to complain, we got no acknowledgement of such a thing. It continued for hours. Upon check out, we mentioned it again, with no explaination or apology, Would never recommend due to […] poor customer service. Przeczytaj więcej

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The concierge daniel created a spectacular day.

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We stayed here for 3nights -short vacation-standard of the hotel is very high,generally could not fault it in any way,the metro is close,and used it to visit Universal studios and Hollywood on the red line. This hotel is a business hotel,the only drawback is the hill up from the metro station and downtown. Would stay here again.

It is a very nice hotel, run very well. Frank

This was my first time staying at the Omni Hotel. They gave wonderful service, were very warm, and the room was great. I would love to do it all over again!

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This hotel is the most incredible hotel and the only one that I stay at when I go LA. The hotel is beautiful and immaculate. The staff are welcoming by far the most accommodating out of any hotel I have stayed at. I travel a lot and stay at a lot of hotels, but the Omni is my favorite hotel. Everyone has one and I'm sure it will be yours too!

I booked the hotel as part of our vacation to LA and San Diego. What a terrific hotel. The hotel is kept Immaculately clean and in a nice part downtown LA near the Walt Disney Symphony. I recommend this hotel if you have children. My 11 and 7 year olds enjoyed the in room cookies and milk before bed that was sent over without us asking. The hotels greatest […] strength is the customer service. They even offer a complementary car service that takes you back and forth to downtown spots such as the Staples Center and La Live. Book the LA Omni...what a terrific value! Przeczytaj więcej

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What more can I say? The restaurant (Noe) is not the best, but with so many good restaurants in the area, from joints to mid-range and high end, it just doesn't matter.

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Very disappointed..for this to be a 4star hotel the amenities very poor and parking fee was outrageous.

Although it is up the hill a bit (by the courthouse), this is by far the best option for staying in downtown LA. Beautiful hotel, comfortable, contemporary and modern rooms, staff unbelievably helpful. I have stayed at a few of the other downtown LA hotels and this one is head and shoulders above the others.

I have stayed at The Omni in San Diego and it is far superior to this LA location. I'll break it down for you in a list of pro's and con's. Pros's: Quiet Clean complimenatry apps, cocktails and breakfast on the Club Level. Well located for downtown good views Con's No vanity in any room. If someone is getting ready in the bathroom there is no place […] to get ready outside of the bathroom. No mirrors. The pool was closed and had no water in it No hot tub No pool bar I masseuse in the spa but no spa ammenities like steam, sauna, showers. The room was 280 square feet not 400 + as advertised for club level. Parking is $40 during the week and $20 on the weekends. shower knobs were on backwards. Car service was very inconvienent. We were dropped off 3 blocks from our location and had to wait a half hour to be picked up. Hands down the best hotel in downtown LA is the Ritz- J/W Marriot at LA Live. The Standard is also awesome for the younger crowd. Przeczytaj więcej

My husband and I had to go to L.A. for a couple of days and chose to stay at the Omni Hotel for the first time. The staff was very friendly and courteous, the bar/restaurant were gorgeous (beautiful courtyard off the bar), the bed was comfortable, and we were pleased that the room had a large flat-panel TV with a good picture. Room-to-room was well-insulated, […] but if people were talking in the hall, it was quite loud. Other than that, we will definitely look forward to staying at the Omni when we return to L.A. Przeczytaj więcej

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At least at the special rate we were able to get, this hotel was great value for money. Our surprisingly spacious corner room overlooked the Museum of Contemporary Art, and we were within a very short walk of the Disney/Dorothy Chandler/Mark Taper complex; a few very good restaurants; and historic downtown. A great location for us! The hotel was in […] great condition and nicely appointed, with flawless service and good dining options. The only downsides were extra charges for wireless and for parking (though we were for some reason ultimately charged less than expected for the latter). All in all, we were very pleased. Przeczytaj więcej

I got lost when I got to LA. The gentleman at the lost and prevention department at the hotel stayed on the phone with the entire time till I got to the hotel. I really appreciated his help. Thank you sir:).

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Stayed here many times, and it is a very nice hotel in a great location. But as always, if you have to order from room service, prepare for it to be messed up. Has happened three times in three years. This year, it was only 90 minutes to get it...two calls in which the reaction was a panicked "oh...right!".

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A must stay! Close to everything downtown!

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Lovely room....really enjoyed "Angel Flight" from the subway to the hotel!

When I was staying at the Omni, I broke my foot while at a restaurant outside the hotel. When I arrived back at the hotel with crutches, the bellmen were wonderful, and pulled out a wheelchair that they have available for guests. They let me keep the wheelchair until I checked out the next day, with no charge. Also, the car service was wonderful. Everyone […] went way beyond anything they needed to do to help me in my handicapped state. I would stay here again. Przeczytaj więcej

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excellent concierge!!!

Very nice, clean, modern hotel in downtown area. Subway (red line) short walk and hotel courtesy car good if you can get it (heavily booked at times). Very attentive and helpful staff who make you feel most welcome. We wanted to be close to Staples centre, this is not as close as we would have liked but the hotel assisted where they could with pick […] up and drop off! Przeczytaj więcej

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