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Lokalizacja.
W sercu miasta Boston, Hyatt Regency Boston leży o kilka kroków spacerem od takich punktów jak Gmach Opery Bostońskiej i Boston Common. Także w pobliżu znajdują się: Siedziba władz stanu Massachusetts i Faneuil Hall Marketplace.
Opis obiektu.
Hyatt Regency Boston ma takie udogodnienia jak klub odnowy biologicznej, basen kryty oraz łaźnia parowa. W miejscach publicznych jest dostęp (przewodowy) do szybkiego Internetu (płatny). Udogodnienia biznesowe w tym 4-gwiazdkowym hotelu obejmują całodobowe centrum biznesowe, sale spotkań (dla małych grup) i sprzęt audio-wideo. Ten hotel przyjazny biznesmenom dysponuje zapleczem restauracyjnym, na które składają się: restauracja i bar/salon klubowy. Personel świadczy takie usługi jak pomoc w organizacji wycieczek/ biletów, usługi weselne i catering imprez. Dodatkowe udogodnienia to taras na dachu, usługi spa oraz centrum fitness. Parking dla gości jest dostępny za opłatą. To hotel dla niepalących.
Pokoje.
W 500 klimatyzowanych pokojach, którymi dysponuje Hyatt Regency Boston są m.in. odtwarzacz CD i minibarek. W ofercie telewizyjnej są najlepsze kanały, jakie proponuje telewizja kablowa lub satelitarna, konsola do gier oraz płatne filmy. Wszystkie pokoje mają biurko i telefon obsługujący kilka linii (z automatyczną sekretarką). W pokojach gościnnych jest Internet bezprzewodowy. Komfort spania zapewnia pledy puchowe oraz pościel najwyższej jakości. W wyposażeniu łazienek m.in. wanna połączona z prysznicem, szlafroki oraz suszarka do włosów. Dodatkowe udogodnienia to czajnik do kawy lub herbaty i żelazko z deską do prasowania. Ponadto, na życzenie: słanie łóżek, masaż w pokoju oraz budzenie. Oferowane jest sprzątanie codziennie. Wszystkie pokoje, które oferuje Hyatt Regency Boston są dla niepalących.
Za dodatkową osobę może być wymagana dopłata, której wysokość zależy od obiektu.
Przy zameldowaniu wymaga się przedstawienia ważnego, oficjalnego dowodu tożsamości z fotografią oraz wpłacenia kaucji kartą kredytową lub w gotówce na wypadek nieprzewidzianych kosztów.
Spełnienie specjalnych wymagań zależy od możliwości ich realizacji w dniu przybycia klienta i może podlegać dodatkowej opłacie. Realizacja specjalnych wymagań nie jest zapewniona.
**Te udogodnienia mogą być dostępne tylko w przypadku niektórych pokojów i segmentów. Z niektórymi udogodnieniami mogą wiązać się dodatkowe opłaty.
W obiekcie znajduje się restauracja. Dostępna jest obsługa pokojowa (w określonych godzinach).
Udogodnienia rekreacyjne, które oferuje hotel to m.in. basen kryty, klub odnowy biologicznej, sauna oraz łaźnia parowa. Inne udogodnienia rekreacyjne to m.in. centrum fitness.
Zajęcia rekreacyjne wymienione poniżej, dostępne na miejscu bądź w pobliżu, mogą być płatne.
Obiekt pobiera następujące opłaty i kaucje w momencie korzystania z usługi, zameldowania lub wymeldowania.
Powyższa lista może być niepełna. Opłaty i kaucje mogą nie zawierać podatku i podlegać zmianom.
Za dodatkową osobę może być wymagana dopłata, której wysokość zależy od obiektu.
Przy zameldowaniu wymaga się przedstawienia ważnego, oficjalnego dowodu tożsamości z fotografią oraz wpłacenia kaucji kartą kredytową lub w gotówce na wypadek nieprzewidzianych kosztów.
Spełnienie specjalnych wymagań zależy od możliwości ich realizacji w dniu przybycia klienta i może podlegać dodatkowej opłacie. Realizacja specjalnych wymagań nie jest zapewniona.
"Nice hotel with poor Internet service"
Overall my stay was fantastic, only problem was hotel doesn't give free Internet service which I guess is very basic. Even after paying, Internet speed was so slow, which is frustrating and spoils the experience.
"Expensive for what you get"
Expensive hotel for what you get - it was old and run down - elevators, bathrooms, etc. need updating. Overall ok but, not worth the cost.
This hotel was under renovation at the time of my stay, so the hotel was kind of hard for me to navigate. (For example the elevator that I used to get up to my room the first night was different the second night, and I had no way of knowing that) There could have been better signage to let you know where things were. The staff were very friendly and […] helpful. Surrounding neighborhood was okay, but a very short walk to the subway station, boston garden, boston common, and other great places. Przeczytaj więcej
"Hyatt Regency was a good choice"
The hotel is located at the heart of Boston. Two blocks from Boston Common and in front of the Opera. I felt it was money well spend. The staff was nice and personable and when I asked for an extra bed (I thought the room had a king bed and a sofa bed, it only had the king bed) they gave it to me free of charge.
"Pick a different hotel for the price they're askin"
Different websites concerning the Hyatt Boston stated they had services that they in fact don't offer. Example...no discount for parking in the Public lot, no free dry cleaning services, no rooftop deck. I read that they offered a late check out for 2pm.....nope! Other problems, can;t open the fridge without permission from the downstairs desk without […] a charge. Thats right no putting leftovers in the minifridge. Walls are paper thin. Quit hours start at 9pm and I had a crazy neighbor who was banging on my walls at 8pm because.....well crazy. Przeczytaj więcej
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"Recent stay"
Overall, very pleasant and ideal location to Boston Common and other great parts of Boston.
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"not worth the price"
I didnt like the hotel at all. The rooms were mediocre at best. It wasn't clean. The amount I paid for the room I was expecting better. The only thing you are paying for is the location. Our room wasn't very clean. I will never stay there again!
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Everything was very nice and clean. The staff was very accommodating and the Valet car servcie was prompt. We recently stayed at a Faimont in Pittsburgh and the big difference favoring the Fairmont was the size of the bathroom and the shower. The Fairmont had larger bathrooms with glass-door showers instead of shower curtains. Just wanted to let you […] know. Przeczytaj więcej
"Excellent hotel / Issue with hotels.com reservatio"
This is an excellent hotel at a very good location, close to Boston South Station and subway station, as well as several attractions. Rooms were very clean and cofmbortable, except that the double beds were a bit small in our room. Staff was very professional and friendly. Breakfast was excellent. The only problem with my stay was the following: I booked […] one room for 4 persons, as I was travelling with friends. On the hotels.com website I chose the "Awaken package", which included breakfast. I was charged an additional $60 for the 2 extra persons staying in the room. When we arrived at the Hyatt, however, I was told that the reservation included breakfast for only 2 persons and that I had to pay. After explaining the issue with the hotels.com reservation to the staff, they were kind enough to reimburse the $45-worth breakfast for the extra 2 persons. They stressed, however, that this was a problem with the hotels.com NOT clarifying what was included in the Awaken package. So, people, be careful when you book things like that - Hotels.com can be tricky. Whatever the case, that is AAA+ policy on behalf of the hotel. I would definitely stay there again. Przeczytaj więcej
Staff was extremely friendly.
"Perfect location!"
Perfect location for everything. I was able to walk everywhere. Breakfast wasn't as great as I expected but overall, it was great stay.
Great room. Staff very helpful and friendly. They clearly went the extra mile. The hotel is in an ideal location for the Theater District, Chinatown, etc. The hotel provided exactly what you expect from a hotel; it provided the basis for a great weekend!
"Hyatt Regency Boston--Business Plan doesn't delive"
Great location, decent room (lighting in bathroom was awful), new renos of restaurant, etc., nice. But the "Business Plan" was supposed to come with a complimentary water bottle and paper each day, and neither was presented. Breakfast was included and easy to negotiate (at the restaurant), as was the included internet access. Have to say I'm tired of […] hotel TVs offering only a dozen channels (couldn't even watch the Red Sox home opener) and then tons of pay per view. Przeczytaj więcej
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"Great location!"
Beautiful hotel, outstanding service...very satisfied and look forward to another stay here!
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"Room review"
The rooms have no soundproof walls. The room next door had a violin player that was practicing and disturb our sleep. The room down the hall left there dog cring!!
Thank you for taking the time to review your recent stay with us. On behalf of the hotel management, I apologize for the lack of tranquility which you experienced during your stay. It is difficult when some guests do not respect other guests' privacy. We do have 24 hour security and we try our best to maintain a tranquil environment for all of our guests. Thank you for staying at the Hyatt Regency Boston, and we hope to welcome you back in the near future.
Hyatt Regency Boston — 1 odpowiedź kierownictwa"Hyatt in Boston"
There was no fan in the bathroom so entire room became very hot and stuffy after a single shower. Walls in bathroom need to be wiped down as noticed hair stuck to it above door way - this is by chance, all in all hotel room was clean. Very disappointed the pool was under renovations as my son was really looking forward to using it. Would have like to […] have the robes placed in our room that were promised in the confirmation email that they shd hv been included. No time to ask for them but wd hv been convenient to hv them placed already. Great location, beds very comfortable. Przeczytaj więcej
"Disappointing in so many ways"
I thought the Hyatt was suppose to be a nice hotel. We had just spent time in a little hotel on rhode island and that was nicer and more upgraded than the Hyatt. First when I walked in the bathroom, I saw poop on the handle of the flusher of the toilet....(UNEXCEPTIONABLE). This of course was after we were told $43 to park our car in the hotel parking […] lot. So we took 2 hours out of our day to return our car a day early so we didn't have to deal with paying an extra $43. Later on we wanted to sit in the spa and relax BUT it was closed until the 9th of March (mind you we were there on the 3rd). Something we would have liked to know before we stayed there or even checked in that morning. SOOOOOOO, over all I was very disappointed in the HYATT! Przeczytaj więcej
We sincerely apologize that your experience at the Hyatt Regency Boston did not meet your expectations. Based on your feedback, I have shared your review with our Executive Housekeeping Manager. This is certainly not the level of excellence that we strive for. We hope that you will return again to the Hyatt Regency Boston to experience the service we aim to exceed day.
Hyatt Regency Boston — 1 odpowiedź kierownictwaTen gość nie zostawił komentarza.
very close to the downtown and Chinatown. the location is great!
My girls and I had a wonderful time exploring Boston! We parked the car and saw the city by walking. Great location!
"Perfect location"
Good hotel in a perfect location for exploring Boston. There are lots of eating options around the hotel. The rooms are modern and comfortable.
"Great Location"
Great Location - very nice hotel, however, we booked 2 double beds and ended up with a king and a roll-away bed. Also, the shower's water power is very weak and it often was luke warm at best. Otherwise we had a wonderful visit and found it very easy to get around - we walked almost everywhere.
"Generally Decent"
LIKE: 1. Shined my shoes for free 2. Decent "4-star big chain hotel" type rooms Comfortable DISLIKE: 1. High priced parking that forces you to use the valet if you want to be able to go in and out. 2. When I called to confirm the hotel reservation a few days before, I was told that I would get a "city view" room. When I arrived at the hotel, the woman […] checking me in told me that they were very busy this weekend and she gave me the best room she could but there were no guarantees. When I asked her why I was told that I would be given a city view room just a few days before, she just basically repeated the same phrase like she was on auto-pilot. I didn't want to get into a whole Seinfeld-esque, you know how to take a reservation but you dont know how to HOLD a reservation thing. However, it was not courteous. 3. Phone in room was broken. 4. Insane overpriced menu items on the room service menu (to be expected though.) 5. On Sunday morning, they wouldn't bring me a Mamosa at 10 in the AM due to some archaic Puritanical policy of not being able to serve liquor before 11. In my book, champagne and orange juice is not liquor. Overall, was ok, we chose it just for the location. They need a reminder that they are in the hospitality business and be a little more humble and accommodating towards their guests. Przeczytaj więcej
Hotel was very comfortable and at very close to the subway station.
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"great hotel !"
This is hotel done the right way ! Great service from the second we arrived ! No complaints whatsoever.
Thank you for your review regarding your recent stay at the Hyatt Regency Boston. We appreciate the kind remarks regarding the service you experience while staying at the hotel. Our staff is trained to provide above and beyond service and we empower them to make sure each guest enjoys their stay! Thank you again for the great compliments and we look forward to having you back again in the future!
Hyatt Regency Boston — 1 odpowiedź kierownictwaTen gość nie zostawił komentarza.
"The Hyatt Regency - Boston (Ave de Lafayette)"
A lovely experience. Booked last-minute on Hotels.com and was very pleasantly surprised. It felt newly renovated & was very clean. My trip o Boston was for a quick overnight -- I didn't eat in or check out the gym facility, so can't comment. Street entrance to parking level to lobby above street-level a bit of a pain, but nothing that would stop me […] from coming back. Neighborhood interesting -- lots of construction right now. I would highly recommend the hotel. Przeczytaj więcej
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"Great location"
We had a wonderful experience at the Hyatt Regency Boston. We were treated very courteously and we were thrilled with the location. We walked out of our room and into the heart of downtown Boston. I would definately recommend this hotel.
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"F"
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"Great location!"
The hotel doesn't offer nothing special comparing to others 4 stars, but the location is great, very close to downtown.
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"The Hyatt Regency was close to the theatres."
The hotel room was very clean, there was a great view of Boston, and the room was quiet. I would recommend the hotel to anyone traveling to Boston or to anyone seeing a show in town.
"Very Good"
Great staff, great food and great location.
I very much enjoyed my stay. Even though the hotel was hosting a New Year's Eve party for 20 year-olds, order and quiet were maintained at all times. Also a very comfortable bed made getting up in the morning to sight see very difficult!
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