Americas Best Value Inn & Suites Extended Stay - Tulsa

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Great value. Large room/ suite.

My husband and I needed a place to stay for the night as we had some work being done in our home. By us being locals and didn't need the room for any lengthy amount of time we decided to go as economical as possible but still wanted a decent level of comfort. We arrived to check in during the evening hours. Upon entering the lobby we saw a line of 4 […] people waiting to check in. There was only 1 desk clerk working who was EXTREMELY slow!! Roughly 30 minutes of waiting it was finally our turn. Just as the clerk started to take our info there was a gentleman waiting at the other end of the desk who asked for towels. The clerk told him he would have to wait until he finished the check-in. My husband then interjected to tell the clerk to go ahead and get the towels for him. The clerk stated it would be a time consuming process since the towels weren't separated. He then checked us in SLOWLY. Once he finished by this time there were several others waiting to check in. The gentleman waiting for the towels stepped forward when we were done assuming he would get service. The clerk rudely told the man he would have to check in the others in line. The gentleman then got angry (rightfully so) and started demanding service. We walked out to the two of them going back and forth. My husband and I didn't go directly to our room for the night. One we did return, completely exhausted and ready for bed, we climbed to the 3rd floor to find out our room key didn't work. Went to the office to correct the problem. The clerk on duty at that time said he was made aware by the previous clerk that our keys wouldn't work because he told us the wrong room number. As we hiked back to the correct room we opened the door to a room that looked like something straight from a low budget trash movie. The curtains in the livingroom were hanging by very few of the hooks. The sofa looked like it had been pulled from a dumpster. The carpet was utterly disgusting!! There were stains and hard spots everywher Przeczytaj więcej

They don't have them in the rooms, and the one at the desk doesn't work. The maids have some, so if you need one, ask for it as soon as you arrive. Check-in took way too long, especially since the room was already paid for. The lobby is rather uninviting. The hotel itself is huge, apparently used to be a big apartment complex. So the rooms have kitchens […] which is nice for an extended stay. It'll take you a little while to learn your way around the place. Housekeeping didn't clean our room after the first night. Maybe they just don't clean rooms every day. I didn't really care, but some clean towels might have been nice. Also there were no hand towels. Two bath towels to a room. Water dripped into our bathroom (tiny) from the apartment above. We asked a roving housekeeper for another packet of coffee, but she didn't have any. You can get a cup in the lobby till about 9. There's no breakfast. The bed was not the most uncomfortable I've ever slept in, and it was nice there was a TV in the bedroom as well as the living area of the suite. A car was stolen from the parking lot the second night we stayed there. The hotel was convenient to the Expo Center, but if I ever go to Tulsa again I think I'll pick another place to stay. Przeczytaj więcej

The suite was very roomy and comfy. It was stocked with utensils to cook with. The area is safe and close to entertainment. Check in was simple and quick. Staff was friendly and accommodating. Great quality room for the price.