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Lokalizacja
The Westin Indianapolis usytuowano w samym centrum miasta. Dogodna lokalizacja ułatwia zwiedzanie takich najważniejszych punktów miasta, jak Indiana Convention Center i Eiteljorg Museum of American Indians. W pobliżu znajdują się również: Bankers Life Fieldhouse i NCAA Hall of Champions.
Opis obiektu
The Westin Indianapolis umożliwia korzystanie z takich udogodnień, jak basen kryty, wanna spa oraz całodobowe udogodnienia fitness. Dostęp do bezprzewodowego Internetu jest bezpłatny w miejscach publicznych. Hotel (obiekt 4-gwiazdkowy) oferuje następujące udogodnienia biznesowe: całodobowe centrum biznesowe, wynajem limuzyn i samochodów oraz sprzęt audio-wideo. Goście mogą spożyć posiłek i spędzić czas w takich miejscach, jak restauracja, kawiarnia/coffee shop oraz bar/salon klubowy. Personel świadczy takie usługi, jak obsługa portierska, catering imprez i usługi biznesowe. Dodatkowe udogodnienia to personel wielojęzyczny, usługi tłumaczeniowe i usługi pralni chemicznej.
Całkowitą renowację obiektu zakończono w 2006 r.
Pokoje
W 573 klimatyzowanych pokojach, którymi dysponuje The Westin Indianapolis są m.in. minibarek i sejf. Komfort spania zapewniają materace typu pillowtop, pościel markowa, trójwarstwowe prześcieradło i kołdry puchowe. Oferowany jest szybki, przewodowy i bezprzewodowy dostęp do Internetu (za opłatą). 32-cal. telewizor z płaskim ekranem oferuje najlepsze kanały, jakie proponuje telewizja kablowa lub satelitarna oraz płatne filmy. Wszystkie pokoje wyposażono w biurko, bezpłatne czasopisma codzienne oraz telefon z linią bezpośrednią (z automatyczną sekretarką). W wyposażeniu łazienek m.in. szlafroki i suszarka do włosów.
Dodatkowe udogodnienia to czajnik do kawy lub herbaty i żelazko z deską do prasowania. Następujące udogodnienia udostępnia się na życzenie: pościel dla alergików, dodatkowe ręczniki i pościel oraz budzenie. Sprzątanie jest oferowane codziennie. Wszystkie pokoje, które oferuje The Westin Indianapolis, są dla niepalących.
Za dodatkową osobę może być wymagana dopłata, której wysokość zależy od obiektu.
Przy zameldowaniu wymaga się przedstawienia ważnego, oficjalnego dowodu tożsamości z fotografią oraz wpłacenia kaucji kartą kredytową lub w gotówce na wypadek nieprzewidzianych kosztów.
Spełnienie specjalnych wymagań zależy od możliwości ich realizacji w dniu przybycia klienta i może podlegać dodatkowej opłacie. Realizacja specjalnych wymagań nie jest zapewniona.
**Te udogodnienia mogą być dostępne tylko w przypadku niektórych pokojów i segmentów. Z niektórymi udogodnieniami mogą wiązać się dodatkowe opłaty.
Shulas Steak House - Ta restauracja wykwintna serwuje takie posiłki jak śniadanie, obiad i kolacja; ma też bar.
Na terenie obiektu znajdują się: basen kryty i wanna spa. Inne udogodnienia rekreacyjne to m.in. całodobowe udogodnienia fitness.
Zajęcia rekreacyjne wymienione poniżej, dostępne na miejscu bądź w pobliżu, mogą być płatne.
Obiekt pobiera następujące opłaty i kaucje w momencie korzystania z usługi, zameldowania lub wymeldowania.
Powyższa lista może być niepełna. Opłaty i kaucje mogą nie zawierać podatku i podlegać zmianom.
Za dodatkową osobę może być wymagana dopłata, której wysokość zależy od obiektu.
Przy zameldowaniu wymaga się przedstawienia ważnego, oficjalnego dowodu tożsamości z fotografią oraz wpłacenia kaucji kartą kredytową lub w gotówce na wypadek nieprzewidzianych kosztów.
Spełnienie specjalnych wymagań zależy od możliwości ich realizacji w dniu przybycia klienta i może podlegać dodatkowej opłacie. Realizacja specjalnych wymagań nie jest zapewniona.
"Wonderful!!"
My husband and I had such a wonderful stay and we will definitely be back! It was a pretty rainy evening so we utilized the convenient tunnels to get back and forth from Circle Center Mall and our other downtown destinations. The most comfortable bed ever and that makes it well worth any rate! We were surprised by an "upgrade". We reserved a traditional […] King room and when we got there we had been placed in a beautiful, scenic corner suite! So beyond what we were expecting! Przeczytaj więcej
"Great location, but didn't feel like Westin"
The hotel amenities and common areas were great and location was fantastic, but the room seemed to be lacking in size, style, and updates I've come to expect from Westin. Felt like I should've gotten a much nicer room for what I paid.
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"Where's the free WiFi?"
Everything was perfect for my stay except for the additional $10/day charge to access WiFi from my room. They did offer free WiFi and convenient power outlets next to the chairs in the lobby lounge, but more and more hotels are realizing that WiFi is like water, soap and shampoo to travelers now (especially younger ones). Tacking on an additional charge […] seems mean spirited. I actually look for free WiFi as a condition for booking hotels and only stayed here because I was a part of another group. Przeczytaj więcej
"Good Place-Small Bathroom"
This was a nice place to stay for one night. The bathroom was a bit too small. Nice room, very comfortable but with a bathroom that small I would not want to stay here more than a night or too. If I was strictly business with no spouse then I would consider staying longer.
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"Way too much money..."
Too expensive for the small room no internet and the room looked like it was from the 70s. Could hardly get in the bathroom it was so small. But we paid lots of cash for this no breakfast no internet small ugly room. I'd never go there again.
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They charged us more for are stay then are reservations paper said did not relize to a few days later. Was very dissappointed in that matter. We don't know if it is to late to say anything. Thanks Mrs McDaniels
"Parking too much money"
It is absolutely ridiculous to pay 27.00 per day to self park after paying the rates at the hotel. On top of that they charge for internet.
"Excellence in Indy"
Hotel was excellent.If weren't for the rowdy crowd on the 12th floor the stay would have been fantastic.
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"Super Bowl week"
Only problem we had was with the Valet parking. Because of the SuperBowl being there they had the front blocked off. The valet parking was a mess. We got double charged for parking, BUT as soon as I call The Westin they had no problem refunding what was needed. Very nice hotel, nice people. Great rate from Hotels.com!
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"Awesome!!!"
We got switched to this hotel because there was some confusion with our other hotel, and we could not have been happier! It was amazing. The staff is inviting, the room was spacious and comfortable, and the room service was great. There is even a great view on either side of the hotel.
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"The Westin in Indianapolis"
We had a great time at the Westin in Indianapolis. Although the weather was cold, we loved the fact that we could travel through and to the mall and some other surrounding hotels. We are thinking of coming back when the weather is warmer to do more sight-seeing.
"Time for remodel"
I've stayed at a number of Westins and this one was bordering on shabby. Maybe its regularly overrun by conventioneers due to its location hence its wear and tear. It was pretty much a ghost town during our two night stay. Leaky faucet in bathroom, slow drain in tub, light bulbs out in bathroom, coffee maker broken. Stafff was pleasant and location […] good. Bed comfortable as excpected. Not horrible hotel but not up to Westin standards. Przeczytaj więcej
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"Canterbury....Indianapolis, IN"
Very nice hotel. Clean and very attentive staff.
"Reservation Type Changed"
I paid for a king suite with a fountain few but when we checked in our room was a basic room with two double beds. I paid the extra premium for the king suite. The hotel service desk simply said we have given your room to someone else and made no attempt to look for another one or offer any discounts etc . I don't feel like they tried to satisfy the […] customer at all. Was very please with the location of the hotel and the skywalk connecting to the circle center mall.. But they need improvements in customer service. Przeczytaj więcej
"The Westin in Downtown Indianapolis"
It was a great experience! Bed was very comfortable, pillows were perfect! Would have liked a fan in the bathroom but that is all I found wrong in the room! Thanks Westin, for a nice experience!
"Nice hotel with a few exceptions"
We reserved a king size bed but when we checked in all that was available was a handicap accessible king or 2 "Queen" beds overlooking the fountain. We chose the two queen beds since the room provided a better view. However, the fountain was not operating and the two "queen" beds were actually "double" beds. Had we known this, we would have chosen the […] king size room. Also, the soundproofing was non-existent so you heard everything and there was no way to turn the fan "on" to help block the noise. The pool/whirlpool area was very nice and the hotel is within walking distance to all of the downtown attractions. Przeczytaj więcej
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"Westin-Downtown Indianapolis"
We stayed in the downtown location for New Years Eve with our 2 teen girls. I felt like this was a very family friendly location compared to other downtown locations we have stayed at on New Years Eve. I know this is a night to party, but we didnt want to leave the girls in the hotel while we went out for a drink, if there were a lot of drunk people […] running around in the hotel like I have experienced in other locations. (Embassy Suites, Omni) Nice location, comfy beds, well heated. A few downsides I found were when I booked the room it said I would have a fountain few room and the front desk told me it didnt matter because the fountains werent working, but either way the view would have been much nicer than the gas plant we could see. Bathroom fans need to be installed. And do not touch the refrigerators because they will charge your room for a $5 pack of M&M's for just moving them. Ohter than these few things, it was a great place to stay and will probably go back again. Przeczytaj więcej
"Very nice hotel"
Only down side was no free wifi! $20, give me a break!
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"Westin - Indianapolis"
The hotel itself was clean, location great, staff friendly and helpful, but the walls are so thin you can hear everything. If anyone talks in the hallway...even if whispering...it is amplified in the rooms. I think for the price I would try somewhere else.
"Westin down town Indianapolis"
The hotel was nice but the rooms were old and dirty Stains in carpet walls marked up not clean .
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"It's all in the details!"
All in all, this hotel is great. The people are lovely and ready to help and the facilities are well maintained and clean. The details left me a little cold. Like: 1. Why no exhaust fan in the bathroom?? Who wants to hear someone else's er, business? Even if they do love them? Privacy, please! 2. Horrible fluorescent lighting in the bathroom. No […] matter how much makeup I applied, I still looked like a zombie hooker. In the light of day, I looked like...a non-zombie hooker. 3. How much do you want for the internet? Really? Please please stop gouging us! You can gouge me for valet (and they did...charged much more than the fancier Westin in Alexandria) because it's a luxury. But for the internet? It just smacks of greed. Free internet with your room! If Starbucks can afford it, so can you, Mr. Westin. Other than those details, it's a nice place. With better lights, an exhaust fan and free web access, it would be a full 5 star. Przeczytaj więcej
"Nice hotel, fair price"
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"Bad Start but a Good Finish"
I reserved two rooms at the Westin and my wife and the other couple checked in while I tried to find a place to park. Parking for the weekend cost me $62 dollars form Friday to Sunday ( I ended parking at the hotel lot). Both of us brough our kids and I was surprised to find that I and my friends had singles. Since I was running late to my event I did […] not have time to correct the mistake. Later that evening I was able to get my rooms changed. I came to find out when my friends complained that the other worker todl him that they were overbooked but when I talked to them (a different person) they easily changes our room to two doubles in which were on my reservation (through Hotels.com). The hotel was great the Colts stayed at the same hotel and my kids got many autographs. Przeczytaj więcej
"The Westin in Indianapolis"
Stayed at this hotel al few days after a long international flight so were very 'jet lagged.' Thank heavens for the extremely comfortable bed and quality linen.
"Westin-downtown Indy"
Overall hotel was great, walls are extremely thin and some sort of musical convention was going on and they played instruments all day and night!!!
"The Westin Indianapolis"
Truly one of the worst hotels I have ever had the misfortune to stay in. I was booked in for the week and anticipated the luxurious elegance of the Westin hotels in which I had previously stayed in Europe. I arrived to find something of an entirely different nature. The rooms had not been updated since an unfortunate choice of decor in the early 1990s. […] They were horrid. The colour of cat faeces including the carpet. The bathroom was so small that I had to stand at the side of the toilet to close the door and gain access to the shower. I checked out at 4am the next morning and moved to the Conrad, which is a very good hotel. Even when I upgraded to a suite, the rooms were still decorated in this horrific style and had the minute bathroom. Electrics were antiquated and the aircon noisy. Awful. Awful. Awful. Przeczytaj więcej
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Wall are so thin you can hear the people in the next room snore. People were loud on the halls and running up and down the halls all night. There was a party in the room next to mine that went on unti the wee hours of the morning.
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"westin Indianapolis"
The room and bathroom were small. The bathroom shower was dirty lokked like mold. The beds were very comfortable and it was a very convenient location for the football game. Our room was in need of an update!
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