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Lokalizacja
O dogodnym położeniu niedaleko lotniska, Sheraton Columbus Hotel at Capitol Square znajduje się w sercu miasta Columbus, kilka kroków od takich punktów jak Teatr Ohio i Siedziba rządu Ohio.
Opis obiektu
Sheraton Columbus Hotel at Capitol Square umożliwia korzystanie z takich udogodnień, jak klub odnowy biologicznej, sauna oraz centrum fitness. Dostęp do bezprzewodowego Internetu jest bezpłatny w miejscach publicznych. Hotel (obiekt 4-gwiazdkowy) oferuje następujące udogodnienia biznesowe: całodobowe centrum biznesowe, sale spotkań (dla małych grup) oraz usługi sekretarskie. Spożycie posiłku i spędzenie wolnego czasu hotel ułatwia dzięki swemu zapleczu restauracyjnemu, do którego należą np. 3 restauracje i kawiarnia/coffee shop oraz bar/salon klubowy. Personel świadczy takie usługi, jak usługi weselne, catering imprez i pomoc w organizacji wycieczek. Dodatkowe udogodnienia to portiernia, personel wielojęzyczny oraz sklepy z pamiątkami i czasopismami. To hotel dla niepalących.
Pokoje
Pokoje są z widokiem na miasto. W 400 klimatyzowanych pokojach, którymi dysponuje Sheraton Columbus Hotel at Capitol Square są m.in. bezpłatne czasopisma i lusterko do makijażu/golenia. Komfort spania zapewnia pościel markowa, trójwarstwowe prześcieradło i pledy puchowe. Oferowany jest szybki, przewodowy i bezprzewodowy dostęp do Internetu (za opłatą). W ofercie telewizyjnej są kanały, jakie proponuje telewizja kablowa lub satelitarna, płatne filmy i dostęp do Internetu przez TV (płatny). Wszystkie pokoje wyposażono w biurko i telefon z linią bezpośrednią (z automatyczną sekretarką). W wyposażeniu łazienek m.in. wanna połączona z prysznicem, markowe przybory toaletowe oraz suszarka do włosów.
Dodatkowe udogodnienia to żelazko z deską do prasowania i radio z budzikiem. Następujące udogodnienia udostępnia się na życzenie: lodówka, kuchenka mikrofalowa oraz słanie łóżek. Sprzątanie jest oferowane codziennie.
Za dodatkową osobę może być wymagana dopłata, której wysokość zależy od obiektu.
Przy zameldowaniu wymaga się przedstawienia ważnego, oficjalnego dowodu tożsamości z fotografią oraz wpłacenia kaucji kartą kredytową lub w gotówce na wypadek nieprzewidzianych kosztów.
Spełnienie specjalnych wymagań zależy od możliwości ich realizacji w dniu przybycia klienta i może podlegać dodatkowej opłacie. Realizacja specjalnych wymagań nie jest zapewniona.
**Te udogodnienia mogą być dostępne tylko w przypadku niektórych pokojów i segmentów. Z niektórymi udogodnieniami mogą wiązać się dodatkowe opłaty.
Hotel przechodzić będzie renowację od 28 listopada 2011 do 1 sierpnia 2012 (data zakończenia może ulec zmianie). Obejmie ona następujące obszary:
Prace remontowe prowadzone będą wyłącznie w godzinach pracy. Zrobimy wszystko, aby ograniczyć hałas i niedogodności.
Niniejsza informacja zastępuje wszystkie inne informacje dotyczące opisu obiektu i odnoszące się do danych udogodnień.
Restauracja na miejscu - Ta restauracja serwuje takie posiłki jak śniadanie, obiad oraz kolacja.
Dostępna jest obsługa pokojowa (w określonych godzinach).
Udogodnienia rekreacyjne, które oferuje hotel to m.in. klub odnowy biologicznej, sauna oraz centrum fitness.
Obiekt pobiera następujące opłaty i kaucje w momencie korzystania z usługi, zameldowania lub wymeldowania.
Powyższa lista może być niepełna. Opłaty i kaucje mogą nie zawierać podatku i podlegać zmianom.
Za dodatkową osobę może być wymagana dopłata, której wysokość zależy od obiektu.
Przy zameldowaniu wymaga się przedstawienia ważnego, oficjalnego dowodu tożsamości z fotografią oraz wpłacenia kaucji kartą kredytową lub w gotówce na wypadek nieprzewidzianych kosztów.
Spełnienie specjalnych wymagań zależy od możliwości ich realizacji w dniu przybycia klienta i może podlegać dodatkowej opłacie. Realizacja specjalnych wymagań nie jest zapewniona.
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"Ok hotel"
Rooms need more outlets, rooms very dated.
"The Sheraton - columbus"
Checkin was simple and speedy. The hotel was easy to find and the staff was great. Our room had no hairdryer in it so that was a problem but all was well. The room was clean. We instantly got upgraded when we checked in so that was a bonus. I'd recommend this hotel to friends and family for sure!
"Love the room wish info on parking"
I had a great stay and the room was very nice. However I'm not from the city so I had no idea where to park and I didn't expect to have to pay for that. I wish that info was provided in getting the hotel booked. It was stressful trying to figure out where to go to park and then have to carry my bags to the hotel. Overall after the parking was situated […] it was a great time. Przeczytaj więcej
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"sheraton dt columbus ohio"
Decent restraunt. Bedding scratchy. Bed uncomfortable. Decent shower. Large bathroom
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"Not bad. Only 1 bar open..."
Had one bar closed for repair. Great other than that.
"Our recent stay at the Sheraton"
The view of downtown was amazing however the room wasnt as nice as the description made it seem it could of been a better. The room needs to be update there was no bar or pool table like they made it seem on their descrption. The resturant in the hotels food was ok nothing special way over priced as well as the room service. We would not stay at this […] hotel again however it was a great view. Przeczytaj więcej
"Columbus, Ohio Sheraton"
We were disappointed with the cleanliness or lack thereof of our room. It was amazing that so many cobwebs could not be seen by housekeeping staff. The feathers in the comforter flew around the room by the handfuls. Be prepared to pay a hefty price for parking -- it is valet parking only and the cost is outrageous!
"Sheraton Columbus Hotel at Capitol Square"
Hotel room was fine. The escalator was temporarily inop, the restaurant was temperarily closed for some reason and parking was scary and expensive. Bring spare change because you will be asked for it by strangers. I had the same experience there 2 years ago. Maybe it was just bad timing?
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The staff was friendly and the room was clean. My only complaints would be that the hotel is a bit dated and the door to our bathroom did not close. Other than that I would recommend this hotel if you are passing through the Columbus area.
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Valet can take some time...call ahead to schedule your car. Room service was sometimes backed up, and the wait time to great.
"The Sheraton at Capital Square"
I was very dissatisfied with the customer service. They messed up our reservation and not only did they not fix it but they did nothing to make us happy in return. I would never go back nor would I ever recommend this hotel to anyone.
"Hyatt at Capitol Square"
While the location is perfect due to its proximity to my morning meetings, this hotel suffers from lack updating. The carpets in my room are flithy. this was my second recent stay at this hotel and I found the carpet on my previous stay to be equally as nasty. I cringe to walk barefoot in my room ! The Westin, while moe expensive, will get my monthly […] businss stay untl such timeas the Hyatt improve the condition of its rooms. Przeczytaj więcej
"Generally good; valet parking awful"
The hotel was clean and comfortable, and we enjoyed a delicious breakfast at the hotel restaurant. However, valet parking was atrocious. We had to wait half an hour for our car to arrive, and the front desk was completely unapologetic. Park in the nearby lot and save yourself some money and headaches.
"Hyatt on the Capital"
Very disappointed with our experience. Will never return to this hotel again. It looks high class from the outside or the lobby, but it was not high class at all. Air conditioner in our room was broken, widows did not open and it was 90 degrees and humid out. Took over 30 minutes to fix it only to have trouble with our shower later and had to have someone […] come fix that. Przeczytaj więcej
"Red white and boom."
We stayed here for the fireworks celebration downtown. The hotel was great and the patio is a fun place to relax after the fireworks.
"Hyatt on Capital Square- not what we expected"
We booked this hotel for an upscale experience. Unfortunately it wasn't quite what we expected. The service staff was very friendly but the hotel itself needs some updates to be qualified as an upscale hotel. Price does not make it upscale. Our first night we couldn't sleep because the air conditioning wouldn't stay on. This was remedied the next day. […] Also on that first evening, we went to dine in the upscale dining room and were seated in their martini bar with very loud patrons who were talking on speaker phone. Apparently there weren't enough customers to warrant seating some people in the actual dining room. My boyfriend had just returned from Iraq and we wanted a nice dining experience. The atmosphere shot that down. The food on the other hand was excellent. We were just disappointed because we expected a lot more than what we received. I would recommend this hotel for a "nice" stay but I would not recommend it as a upscale or higher class hotel. Przeczytaj więcej
"Very convenient to State House"
Everything was great. Workout room has good equipment with great view of city. Room is comfortable and bathrooms are large. Only one compliant, they didn't replace my tea bags:(
"Hyatt Regency Capital Square"
It was across from the capital. High construction area and a drab downtown location. The lobby was small and unappealing. The rooms were small and unappealing. We had the view of a church across the street, but nothing else worth noting. The room was cold, and the blankets were thin and hard textured. The web advertised flat screened TVs--not so. There […] were limited television stations - sports, news and HBO. Obviously catering to men and not families. I wish they would advertise this fact. No hot tub or pool was available in the workout facility. Not the usual luxury appeal that one would find at a Hyatt Regency. This hotel was the Lowyatt Rejectioncy!! Przeczytaj więcej
"Hyatt on Capitol Square in Columbus"
My wife and I went away for our 18th anniversary and stayed in Columbus. I had requested a smoking room and they had me registered for a non smoking room. In their behalf, they had 1 smoking room left and they upgraded my room, at no cost to me, to a room with a beautiful view of downtown. They were suppose to bring complimentary wine and assorted chocolate […] confections and they didn't show up. I wasn't too bothered, but my wife was very much looking forward to the chocolates. With 7 kids at home, she very much looks forward to little luxuries when she can get them. The rooms need some general maintenance and upkeep (ie. peeling paint, dirty windows, stuff on floor near baseboard around room-vacuum). The food from room service was excellent and the valets were very courteous and prompt. Overall it was a very nice experience. Przeczytaj więcej
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"Tired"
This Hotel needs a nip and tuck I would not recommend to anyone
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"Columbus Hyatt Capitol Square vs a tent"
I usually enjoy a Hyatt property. After my stay I would have enjoyed a tent in the parking lot better. The staff beginning with the valet, through the front desk, to the restaurant were not helpful at best and an obstacle the rest of the time. The only comfort was hearing other guests in the elevator complaining about the front desk not answering the […] phone, rude bellmen and valet attendants. I was going to mention something to the manager on duty but he was already dealing with two guests complaining of poor service and had one more waiting. Hyatt has a new convention center hotel downtown and clearly this property has become the poor stepchild. I should have thought twice when I told my friends I was staying at Hyatt Capitol Square and they asked if it was to late to change to a Motel 6. If I was more creative I would have 99 more ways to tell you that this hotel is cruising on the Hyatt name and a total disappointment. Lastly, this is the first time I have ever posted a survey so do not think I am a problem chronic complainer. Przeczytaj więcej
"Just an average hotel"
I wanted to stay closer to the Convention Center but I waited to long and all the rooms were sold out every where close to there. This was much further than I liked. The hotel is just average but not worth the price. The neighborhood doesn't seem very safe and there is no place to go to get a quick bite to eat without having to walk a mile. The food […] in the bar was terrible and the service was bad as well. Przeczytaj więcej
"Location is everything"
The hotel is right downtown and the views from our room was fantastic. Darby's Sports Bar in the hotel was fun, laid back and the bartenders were awesome. Service was excellent.
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"Great view of downtown"
I do not usually stay in downtown areas, but this time all of my work was downtown, so I made an exception. The room was nice and clean and the bed was comfortable. The staff was friendly and helpful. I stayed on the 10th floor which gave me a nice view of the city. I did not like the towel/robe hook on the bathroom door. The hook sticks out a good […] 4" from the door (and low on the door - approximately 4') and I bumped into it a couple times. It is a good value if you like the downtown atmosphere, or have business in the downtown area Przeczytaj więcej
"Comfortable Hotel"
but the air conditioning was not adequate. While the hotel touts a great sports bar, our experience there was less than positive but that had more to do with the service than the food.
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"Great service and location"
Great service and location but the room needed a bit of upgrading attention. the bathroom was nice but the door to my room was constantly jammed and the key wouldn't work regularly. The gym had a great view of the city, but the equipment was run down and some of it was out of order. if you're looking for a comfortable bed, great shower and great service […] in the heart of the city, I'd recommend it. if you're looking for lavish amenities and above-average room quality, book with caution Przeczytaj więcej
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"Great property as expected."
the hotel was very nice and the rooftop fitness facility was VERY NICE
"It was ok"
The hotel is in a great location in downtown columbus. My only issue was the outdated rooms. I expected a more modern hotel room. I have stayed in other hotels in the area and they are much nicer and modern. Also, they do not have a airport shuttle. This would be a nice feature. Overall, the service was good.
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"Over charge"
The hotel overcharge $10.00 per night for a city view that they never mentionted at checkin time.
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